Orders are typically processed and dispatched within 1–3 business days. Delivery generally takes 2–7 business days for metro areas, and up to 10 business days for regional and remote areas.

Shipping costs are calculated at checkout based on your location and order size. Any current free shipping offers will be shown at checkout or on our homepage.

Yes — we currently ship to addresses across Australia.

You'll receive a tracking link by email as soon as your order ships.

We accept credit and debit cards via Shopify Payments, PayPal, and Afterpay.

You may return unopened, unused products in their original packaging within 30 days of delivery for a refund or exchange. See our full Shipping & Returns Policy for details.

For hygiene reasons, we're unable to accept returns on opened or used hair care products unless the item is faulty.

Contact us within 7 days of delivery with your order number and photos of the issue, and we'll arrange a replacement, exchange, or refund in line with the Australian Consumer Law.

Yes — we supply professional-grade products to salons across Australia. Visit our For Salons page to enquire.

Reach us anytime via our Contact page — we're happy to help.